Zefal Bike Taxi Tow Rope

The Bike Taxi bike tow rope has been designed to make family cycling, especially mountain biking, more fun and enjoyable for everyone.

The Bike Taxi is intended only to be used on paths, where it is easy to take your child up climbs making riding with kids more enjoyable.

Simply mounted on the saddle rails of the person towing, the Bike Taxi is very quick to attach to the stem of the towed bike. Once at the top of a hill, the child can easily unhook it and it self-retracts to store safely for the next climb. The rope is made of high density polyethylene fibre, which is highly resistant to abrasion, and is self-retracting, without risk.

The Bike Taxi is suitable for all types of bicycles and the person towing can even use an E-bike 

Mounting instructions

The Bike Taxi is installed under the saddle between the two rails on the towing bike.

To connect the Bike Taxi, the bikes must be stationary. The loop at the end of the cable should be placed between or under the two clamping screws on the tow bike's aheadset stem. Make sure the towed bike's stem is equipped with a headset.

To disconnect the Bike Taxi, the bikes must be stationary. Unhook the loop from the Bike Taxi stem and release the cable. The cable will automatically retract into the Bike Taxi.

Directions for use

• The Bike Taxi allows an adult cyclist weighing less than 116kg to pull a child of at least 5 years old who is properly trained on his bike. The total weight of the child and the bike must not exceed 95kg.
• The Bike Taxi must be used under adult supervision and must not be left with a child unsupervised.
• In order to cushion the shock when the cable is tensioned. The start of the towed and towed cyclists must be synchronized.
• The Bike Taxi is only to be used when climbing on paths and not on public roads.
• Be careful, steep or difficult climbs can lead to a dangerous descent for a child.
• It is necessary to adapt your piloting not to take too tight turns, in order to keep the rope taut.
• Be sure to maintain a constant and reasonable speed (max. 10 km/h).
• Disconnect the rope before starting to descend a slope.

Please read the product manual and safety instructions carefully before use.

DELIVERY

Delivery to mainland UK addresses are free for orders over £40. Except when you choose delivery to a third party (Click and Collect) there is a charge of £5.95 to cover some of the additional cost the couriers charge for this service. If you choose to collect from Fawkes warehouse there is no shipping charge.

There will an additional charge for deliveries to Highlands and Islands. 

RETURNS TO FAWKES

Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us.

If an item is 'as new' and has not been used or fitted in any way, you can return it to us by post within 90 days of delivery for a refund. Please ensure that the goods are returned in their original packaging and are in an unused condition.

Please click HERE to print and then complete the returns form and include it inside your parcel.

If you wish you can use our Royal Mail Returns service please follow the instructions on the link below to return your parcel to us.

Royal Mail Returns Service

Please pack the item carefully to avoid damaged during shipping.

Customers need to pay the cost of return delivery unless the item is faulty and this will be deducted from your refund, currently £3.95.

If your have a large item e.g. Child seat, Bike, trailer etc. please contact our customer service team at Guy@fawkes-cycles.co.uk to arrange the best way to return your item, the cost will be deducted from your refund.

You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned.

UNWANTED ITEMS

If you change your mind on your purchase, you have a full 90 days to return it for a refund. All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.

Please pack the item carefully to avoid damaged during shipping.

There are some exclusions to our 90 day returns policy, which are detailed below:

Nutritional products or those with a best before date must be returned within 28 days*

Any customised items such as wheel builds cannot be returned*

GPS systems such as sports watches or cycle computers can only be returned if unregistered*

For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty.

*Unless faulty

If you wish to return your item for a refund, please follow the returns procedure above.

We try our best to process all refunds within 14 working days. We'll refund your item via your original payment method.

You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it

FAULTY ITEMS

If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.

If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. Items sent back to us will undergo an inspection and it may be necessary to send the item away to the manufacturer to confirm the fault. If we confirm a manufacturing fault, we'll happily replace or refund it.

Please pack the item carefully to avoid damaged during shipping. 

Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS.

Please enclose all your details and a covering note explaining the fault and any other useful details.

We'll try to get back to you within 14 working days of receipt of your parcel, although during busy periods this may take slightly longer.

Your statutory rights are not affected.

We reserve the right to recharge return carriage on items where no fault is identified.

Customer Service Email: Guy@Fawkes-Cycles.co.uk

Please contact us for our Payment & Security policy.