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XT Shadow ES 12-speed wired rear derailleur for the ultimate in Ebike shifting performance and durability
Precise and clean wired shifting which Integrates with your Steps Ebike system via EW-SD300 wires
When connected to your Steps Ebike system Auto shift and Free Shift function can be used
Crash recovery function, absorbs impacts and returns to its original position
Shadow ES features a super low profile skid plate design and optimized slant angle for optimal clearance
Shadow ES uses a dual spring chain stabilising switch that when on will reduce chain bounce in rough terrain maintaining more stable drive and shifting
The Shadow ES system is also zero maintenance and has no degradation of performance
Unique structure using two springs has a tighter chain wrap that improves shifting and security with increased spring force by 70%, allowing the chain to mesh firmly with the sprocket
With the tighter chain wrap skipping is prevented even as the cogs wear
13T solid pulleys and decreased derailleur tension prevent high chain tension in low gears
Alloy outer and inner pulley cage saves weight and increases rigidity
Cold forged wide alloy links and pivot body
Fluorine-coated link pin bushings
Specifically designed to work with 12-speed HYPERGLIDE drivetrains
10-51 tooth compatible SGS cage
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DELIVERY
Delivery to mainland UK addresses are free for orders over £40. Except when you choose delivery to a third party (Click and Collect) there is a charge of £5.95 to cover some of the additional cost the couriers charge for this service. If you choose to collect from Fawkes warehouse there is no shipping charge.
There will an additional charge for deliveries to Highlands and Islands.
RETURNS TO FAWKES
Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us.
If an item is 'as new' and has not been used or fitted in any way, you can return it to us by post within 90 days of delivery for a refund. Please ensure that the goods are returned in their original packaging and are in an unused condition.
Please click HEREto print and then complete the returns form and include it inside your parcel.
If you wish you can use our Royal Mail Returns service please follow the instructions on the link below to return your parcel to us.
Please pack the item carefully to avoid damaged during shipping.
Customers need to pay the cost of return delivery unless the item is faulty and this will be deducted from your refund, currently £3.95.
If your have a large item e.g. Child seat, Bike, trailer etc. please contact our customer service team at Guy@fawkes-cycles.co.uk to arrange the best way to return your item, the cost will be deducted from your refund.
You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned.
UNWANTED ITEMS
If you change your mind on your purchase, you have a full 90 days to return it for a refund. All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
Please pack the item carefully to avoid damaged during shipping.
There are some exclusions to our 90 day returns policy, which are detailed below:
Nutritional products or those with a best before date must be returned within 28 days*
Any customised items such as wheel builds cannot be returned*
GPS systems such as sports watches or cycle computers can only be returned if unregistered*
For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty.
*Unless faulty
If you wish to return your item for a refund, please follow the returns procedure above.
We try our best to process all refunds within 14 working days. We'll refund your item via your original payment method.
You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it
FAULTY ITEMS
If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.
If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. Items sent back to us will undergo an inspection and it may be necessary to send the item away to the manufacturer to confirm the fault. If we confirm a manufacturing fault, we'll happily replace or refund it.
Please pack the item carefully to avoid damaged during shipping.
Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS.
Please enclose all your details and a covering note explaining the fault and any other useful details.
We'll try to get back to you within 14 working days of receipt of your parcel, although during busy periods this may take slightly longer.
Your statutory rights are not affected.
We reserve the right to recharge return carriage on items where no fault is identified.
Customer Service Email: Guy@Fawkes-Cycles.co.uk
Please contact us for our Payment & Security policy.
Contact us with any questions you have about this product