Elite Rivo FE-C Mag Trainer With Wi-fi - Includes Zwift Cog and Click 2

Italian trainer design and manufacturing in a compact, lightweight and great value package; the Rivo has arrived!

• Wi-Fi and Dual-channel Bluetooth enabled for automatic firmware updates and easy connectivity with your home network and devices
• Powerful, smooth and responsive drive unit replicates grades up to 18% with a tested power accuracy of 2.5% and a max output of 2000 Watts at 40 KMPH
• Dual Bluetooth channel allows the Avanti with compatible wireless accessories (not included) and also has bridge capability allowing for multiple device data to be sent via the main trainer Bluetooth signal, very helpful when using with devices with limited connections such as Apple TV
• 2 month Zwift subscription and 12 month Elite My E-training subscription included
• Compatible with Rizer and Square smart accessories
• Manufactured in Italy to high environmental standards; most of the trainer is made from reusable metal with recycled plastics used where possible to reduce the trainer's initial environmental impact and to assist in end-of-life recycling
• Comes with pre-installed Zwift COG for easy set-up but the Freehub can take a standard Shimano 11-12 Speed HG Road cassette with the COG removed, adaptors for SRAM XDR, Campagnolo and Micro Spline are available separately
• Compatible with 142 x 12 and 130/135 mm Q/R frames out of the box, adaptors available for 141 mm QR, 148mm Boost and 157 mm Super boost
• Includes a free 12-month subscription to the My E-training app and trial memberships to third party software platforms

DELIVERY

Delivery to mainland UK addresses are free for orders over £40. Except when you choose delivery to a third party (Click and Collect) there is a charge of £5.95 to cover some of the additional cost the couriers charge for this service. If you choose to collect from Fawkes warehouse there is no shipping charge.

There will an additional charge for deliveries to Highlands and Islands. 

RETURNS TO FAWKES

Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us.

If an item is 'as new' and has not been used or fitted in any way, you can return it to us by post within 90 days of delivery for a refund. Please ensure that the goods are returned in their original packaging and are in an unused condition.

Please click HERE to print and then complete the returns form and include it inside your parcel.

If you wish you can use our Royal Mail Returns service please follow the instructions on the link below to return your parcel to us.

Royal Mail Returns Service

Please pack the item carefully to avoid damaged during shipping.

Customers need to pay the cost of return delivery unless the item is faulty and this will be deducted from your refund, currently £3.95.

If your have a large item e.g. Child seat, Bike, trailer etc. please contact our customer service team at Guy@fawkes-cycles.co.uk to arrange the best way to return your item, the cost will be deducted from your refund.

You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned.

UNWANTED ITEMS

If you change your mind on your purchase, you have a full 90 days to return it for a refund. All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.

Please pack the item carefully to avoid damaged during shipping.

There are some exclusions to our 90 day returns policy, which are detailed below:

Nutritional products or those with a best before date must be returned within 28 days*

Any customised items such as wheel builds cannot be returned*

GPS systems such as sports watches or cycle computers can only be returned if unregistered*

For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty.

*Unless faulty

If you wish to return your item for a refund, please follow the returns procedure above.

We try our best to process all refunds within 14 working days. We'll refund your item via your original payment method.

You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it

FAULTY ITEMS

If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.

If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. Items sent back to us will undergo an inspection and it may be necessary to send the item away to the manufacturer to confirm the fault. If we confirm a manufacturing fault, we'll happily replace or refund it.

Please pack the item carefully to avoid damaged during shipping. 

Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS.

Please enclose all your details and a covering note explaining the fault and any other useful details.

We'll try to get back to you within 14 working days of receipt of your parcel, although during busy periods this may take slightly longer.

Your statutory rights are not affected.

We reserve the right to recharge return carriage on items where no fault is identified.

Customer Service Email: Guy@Fawkes-Cycles.co.uk

Please contact us for our Payment & Security policy.