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90 Days Return Policy

Campagnolo Potenza Black Power-Shift 11X Ergos

Code: CPB370
  • Now £116.66
Item in Stock | Usually dispatched within 1-2 days
Order within for delivery on Friday 3rd December
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V12 Finance Available On Orders Over £389

Campagnolo Potenza Black Power-Shift 11X Ergos.

Features:
  • The Potenza 11 Ergopower controls maintain the fantastic ergonomics of the entire Campagnolo Revolution 11+ line offering a grip and control that is identical to the versions the professional riders demand.
  • While the ergonomics have been maintained, the hypoallergenic silicon material hoods have been slightly altered in order to offer even better grip and comfort.
  • The internal mechanism that permits the Power-Shift function has been modified and improved to offer not only increased performance but also unrivalled durability.
  • Power-Shift permits one single downshift at a time and this function permits the incorporation of an internal lever on both left and right Ergopower controls that is identical to the widely appreciated ergonomic controls of the EPS controls.
  • The downshifting action for the front derailleur is blocked at one click to avoid any issues of dropped chains. Upshifting is possible at up to three gears with one single action and the new Ergopower internal mechanism, together with the new front derailleur, make upshifting a nearly effortless action.
  • A 3 click movement ensures greater efficiency in upshifting and a reduced range of motion necessary from the user.
  • Weight: 370g

Returns to Fawkes

Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us.

Please log on to your account and you will see a Returns button, select this and the option of why you are returning the item, print the form off and include inside the package.

We can only accept returns by post. Customers need to pay the cost of return delivery unless the item is faulty.

If your have a large item eg Bike, trailer. please contact our customer service team at Guy@fawkes-cycles.co.uk to arrange the best way to return your item, the cost will be deducted from your refund.

Exchanges

If you wish to replace an item, the quickest way is to do this is to visit our web site www.fawkes-cycles.co.uk order your replacement item and return the original item to us for a full refund

Otherwise:

When returning your item, remember to include the code and size of your replacements.

We'll dispatch your replacements postage free to UK addresses.

We'll turn around your exchange as quickly as we can and subject to stock availability, aim to dispatch your replacements within 7 working days of receiving your return.

Bear in mind that there may be slight delays during busy periods.

You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned

Unwanted Items

If you change your mind on your purchase, you have a full 90 days to return it for a refund. All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.

There are some exclusions to our 90 day returns policy, which are detailed below:

  • Nutritional products or those with a best before date must be returned within 28 days*
  • Any customised items such as wheel builds cannot be returned*
  • GPS systems such as sports watches or cycle computers can only be returned if unregistered*
  • For hygiene reasons, any intimate garments such as facemasks, underwear and swimsuits can only be returned if the items are faulty.

*Unless faulty

If you wish to return your item for a refund, please follow the returns procedure above.

We try our best to process all refunds within 72 hours of receipt, however during busy periods allow 7 working days for your refund. We'll refund your item via your original payment method.

You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it

Faulty Items

If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.

If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. Items sent back to us will undergo an inspection and It may be necessary to send the item away to the manufacturer to confirm the fault. If we confirm a manufacturing fault, we'll happily replace or refund it.

Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS.

Please enclose all your details and a covering note explaining the fault and any other useful details.

We'll try to get back to you within 7 working days of receipt of your parcel, although during busy periods this may take slightly longer.

Your statutory rights are not affected.

We reserve the right to recharge return carriage on items where no fault is identified.

Customer Service Email: Guy@Fawkes-Cycles.co.uk

Please contact us for our Payment & Security policy.

Contact us with any questions you have about this product
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