ALPINESTARS ERIDE KNEE PROTECTOR
The increased speeds of e-bikes demand a higher level of protection for the riders, the E-Ride Knee Protector is designed to meet this demand. It does so via the semi-rigid outer thermoformed shell which gives strategic and positioned coverage while offering freedom of movement and flexibility. Additional rounded, thermoformed padding provides coverage of the rotula with an additional perforated viscoelastic foam for a perfect fit and positioning. The laminated perforated padding increases comfort and allows maximum breathability while the pre-shaped design provides optimized fit and performance in various riding positions.
• Level 2 CE certified Type A Viscoelastic PU foam protector (EN 1621_1). The soft protector is embedded in the lining for comfort and performance.
• Designed to absorb and dissipate energy forces, reducing impact forces transmitted to the body.
• Semi-rigid outer thermoformed shell gives additional, strategic positioned coverage while offering freedom of movement and flexibility performance.
• Laminated fabric in central zone for abrasion resistance and durability.
• Internal, rounded thermoformed padding for a perfect fit and positioning and improved coverage of the olecranon bone.
• Laminated perforated padding for extra comfort and maximum breathability.
• Stretchable and breathable mesh main construction.
• Hook and loop strap closures and silicone anti-slip stripes on the upper and lower inner circumference to keep protection in position.
• Pre-shaped, ergonomic design for optimized performance in various riding positions.
Whether it’s a jersey that doesn’t fit, or the colour is not quite right, sometimes you’ll need to return items to us and we want this to be as simple as possible.
Please download and complete the above Returns form in full and include with your return so we can process it as quickly as possible.
If your delivery arrived by post, please click the link below to process your FREE TRACKED RETURN – make sure you include the completed return form in your parcel!
If your delivery came by carrier (Parcelforce, DHL etc) please contact customer service to arrange the best way to return your item.
If you wish to replace an item, the quickest way is to do this is to visit our web site www.fawkes-cycles.co.uk order your replacement item and return the original item to us for a full refund
When returning your item, remember to include the code and size of your replacements.
We'll despatch your replacements postage free to UK addresses.
We'll turn around your exchange as quickly as we can and subject to stock availability, aim to despatch your replacements within 7 working days of receiving your return.
Bear in mind that there may be slight delays during busy periods.
You will not receive a refund for the retail value of any free or promotional items you are sent, and you will be charged if they are not returned
If you change your mind on your purchase, you have a full 90 days to return it for a refund. All Goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
There are some exclusions to our 90 day returns policy, which are detailed below:
If you wish to return your item for a refund, please follow the returns procedure above.
We try our best to process all refunds within 72 hours of receipt, however during busy periods allow 7 working days for your refund. We'll refund your item via your original payment method.
You will not receive a refund for the retail value of any free items you are sent, and Fawkes may charge you for this item if you fail to return it
If you feel that your purchase has developed a fault, then please contact us with photographs of the issue before returning any goods - we may be able to solve your problem without you incurring any further inconvenience.
If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. Items sent back to us will undergo an inspection and It may be necessary to send the item away to the manufacturer to confirm the fault. If we confirm a manufacturing fault, we'll happily replace or refund it.
Faulty items should be returned within a reasonable time and in a clean and dry condition. PLEASE NOTE, WE WILL NOT PROCESS DIRTY ITEMS.
Please enclose all your details and a covering note explaining the fault and any other useful details.
We'll try to get back to you within 7 working days of receipt of your parcel, although during busy periods this may take slightly longer.
Your statutory rights are not affected.
As we operate a FREE returns service for items, the designated service should be used as we will only refund return carriage on items where agreed prior. We reserve the right to recharge return carriage on items where no fault is identified.
Customer Service Email: Guy@Fawkes-Cycles.co.uk
Please contact us for our Payment & Security policy.